Earlier in a press release on Tuesday (Apr 7) as CNA, TransitLink said that the refund is in line with the Government’s move to close schools and workplaces in response to the COVID-19 outbreak.
If you have any unused value on your monthly concession passes that have been purchased before Apr 4, 2020, it will be automatically refunded, said TransitLink.
The refunded amount for all concession groups will be pro-rated based on the period from Apr 7 to May 4, and for students shifting to home-based learning, from Apr 8 to May 4, or up to the pass expiry date, whichever is earlier.
Concession cardholders who want to purchase a new pass can visit TransitLink’s ticket office to use the refunded amount to offset the cost of a pass, or redeem the refunded amount as a transport e-voucher that can be used to top up their travel cards at any of TransitLink’s Add Value Machines and TransitLink Kiosks.
Do take note that the refunds can be made from May 5, 2020.