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Hai Di Lao Opening an Outlets With Robots?!

by Brian Chan October 30, 2018

Guess nobody doesn’t been to Haidilao.  It’s extremely popular and crowded and they have been known to provide ‘manicures’ as part of their fabulous service. If you haven’t been to HaiDiLao, then you are really missing out something!

I bet that you are all familiar with the exceptional customer service provided by the staff at the steamboat restaurant. The prawn-peeling and the ramen-twirling are a part of what makes the Hai Di Lao experience so great!

Now they want to upgrade their services as they want to serve their customer better where now Hai Di Lao is planning for an “intelligent” restaurant in Singapore by 2019. You can now personalised soup base that is catered to your tastes by keying in your taste according to your preferences but using the smart system.

In Beijing, they have just recently introduced their first ever intelligent restaurant and they want to bring this new intelligent  where robots are being used to take orders, preparing and serving food, as well as collecting payments.

It’s reported that by using this, it has a lower of 37% on its kitchen labour cost.

But anyway, we hope that even with the intelligent shop, the service and the food taste still remains. The last thing we want is not getting good customer service and the food turns bad

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Hai Di Lao
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