Looking for a hearty hotpot meal without breaking the bank? There’s good news for SAFRA members and national servicemen in Singapore. A delightful dining deal awaits at Hi Hot Pot, the value-for-money hotpot concept by the well-loved Haidilao Group. Nestled in the convenient City Square Mall, Hi Hot Pot is now offering exclusive rewards and discounts—just in time for a well-deserved meal after a long day or to catch up with family and friends.
For those unfamiliar with Hi Hot Pot, this establishment is all about delivering comforting hotpot flavours at wallet-friendly prices. Managed under the reputable umbrella of the Haidilao Group, Hi Hot Pot maintains a standard of service and food quality, making it a compelling destination for lovers of hotpot cuisine who might want a simpler, more casual, and quicker meal.
But what really makes this experience even better right now is the exclusive limited-time offer for SAFRA members and servicemen (11B holders), running from 1 July to 31 August 2025. By simply flashing a valid SAFRA card/e-Card or being in uniform, diners are entitled to a FREE $10 voucher with a minimum spend of $50. That’s essentially a rebate that can go towards that extra plate of meat or vegetables—what’s not to like?
This offer is limited to just 500 redemptions, so it’s definitely worth hurrying down while it lasts. Redemption can be done at the Customer Service Counter on Basement 2 at City Square Mall, and it is valid for one redemption per eligible member or 11B holder. It’s also subject to a first-come, first-served basis, so early birds stand a better chance of securing this generous perk.
Beyond this short-term free voucher giveaway, the team behind Hi Hot Pot is also running a longer promotion until 31 December 2025, providing 20% off the total bill with a minimum spend of $50. This weekday-only discount is available from Monday to Friday (excluding public holidays), and only for dine-in customers. For SAFRA members looking for an affordable lunch or dinner outing, this is truly an excellent way to stretch the dollar without compromising on taste or comfort.
But what makes this deal more than just a good promotion is its practical convenience. City Square Mall is located at 180 Kitchener Road, just above Farrer Park MRT station. That means Hi Hot Pot is easily accessible via public transport, and its location at #B2-01 within the mall makes it easy to find.
The casual dining space is perfect for family gatherings, casual catch-ups, or a solo indulgent treat. Hi Hot Pot offers a variety of soup bases, meats, vegetables, and dipping sauces. Diners can customise their hotpot experience entirely to their liking—whether you’re someone who enjoys a fiery mala broth or prefer a soothing mushroom base, there’s something for every palate. The service is efficient and warm, reflective of Haidilao’s brand heritage, but without the bells and whistles that typically come with the main restaurants, keeping the focus on affordability and ease.
Now, why should one really take up this offer?
Firstly, there’s the value proposition. A $10 voucher on a $50 spend translates to a 20% saving, and that’s before considering the ongoing 20% off promotion available for SAFRA members on weekdays. Pair both together across visits, and there’s significant savings to be enjoyed for the rest of the year.
Secondly, this is a perfect perk for NSFs, SAFRA members, and those serving or who have served, giving them more than just recognition—it’s a tangible benefit that makes eating out more rewarding. These deals are specially curated for those who often dine out near camps or malls like City Square Mall, so it’s tailored for convenience and value.
Thirdly, the location is unbeatable. City Square Mall is a bustling mall offering a mix of shopping, F&B, and lifestyle services. Dining at Hi Hot Pot can easily be paired with other errands, grocery runs, or even a visit to the nearby Mustafa Centre. It’s an ideal central location for meeting friends from different parts of Singapore.
The terms and conditions are straightforward, but it’s worth noting a few important ones:
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The $10 voucher offer runs only from 1 July to 31 August 2025, and redemptions are capped at 500.
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Voucher redemptions must be done at B2 Customer Service Counter in the mall.
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Only one redemption per SAFRA member or serviceman (11B) is allowed.
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The 20% dining discount is valid only for dine-in, with a minimum spend of $50, Monday to Friday, excluding public holidays, and only until 31 December 2025.
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Promotions are not stackable with other deals, discounts, or vouchers.
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Both promotions are subject to GST and service charge, where applicable.
More details and updates about these promotions can be found on the official City Square Mall promotions page: https://www.citysquaremall.com.sg/events-promotions/surprising-treats-for-safra-members-2025/
It’s also worth mentioning that SAFRA and City Square Mall have made it clear that they are not responsible for any collection or misuse of personal data by the participating merchant. Additionally, any disputes regarding the product or service should be taken up directly with the merchant involved.
For any clarifications or questions, individuals may also reach out to City Square Mall via email at citysquaremall@cdl.com.sg.
In summary, this is one of those deals that brings together value, location convenience, and good food—all wrapped up in a promotion that acknowledges and appreciates those who serve the country. Whether you’re popping by for a weekday lunch or planning a weekend feast, this is a chance to enjoy hotpot goodness at a fraction of the usual cost. Just don’t forget your SAFRA card or 11B.
Promotional/Event Details:
Promotion 1:
Date: 1 July – 31 August 2025
Time: During operating hours
Venue: City Square Mall Customer Service Counter, Basement 2, 180 Kitchener Road, Singapore 208539
Details: Flash SAFRA card/e-Card or 11B/be in uniform to redeem a FREE $10 voucher with minimum $50 spend at Hi Hot Pot. Limited to first 500 redemptions only, one per member/serviceman.
Promotion 2:
Date: 1 March – 31 December 2025
Time: Mon to Fri (excluding Public Holidays)
Venue: Hi Hot Pot, #B2-01 City Square Mall, 180 Kitchener Road, Singapore 208539
Details: SAFRA members enjoy 20% off with minimum $50 spend for dine-in orders only. Present SAFRA card or e-Card during payment.
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